Frequently asked questions

Product

We get this one a lot. Think of The Curse! as the OG of pre-workouts, while The Shadow! is like this scary big brother. With a larger scoop size (9g) and over double the amount of caffeine (350mg), The Shadow! is for hardcore users wanting that extra hit and focus.

We’ll break it down a bit further here:

  • The Shadow! contains B vitamins, Folic Acid and the amino acids Leucine, Taurine and Tyrosine
  • They both contain olive leaf extract, l-citrulline, and caffeine.
  • A serving of The Shadow! contains a massive 350mg of caffeine, whereas The Curse! weighs in at 155mg of caffeine.
  • The Curse! contains creatine while The Shadow! does not.

A big difference between these two bad boys is their form: The Omen! comes in a capsule form whereas the Ripper! comes with a 5g scoop. Beyond that, there’s also a few key points that distinguish these two insane fat burners from each other:

  • The Ripper! contains Vitamin B12 and Vitamin C as well as Chromium which is believed to process carbohydrates and fats and increase muscle mass. It also contains a concentrated blend of ingredients specifically designed to burn fat and help control cravings. The Ripper! caffeine content sits at 200mg.
  • The Omen! contains only 6 ingredients, including a massive 300mg of caffeine. The combination of The Omen! aims to increase energy, enhance metabolism and thermogenesis and control appetite.

Pure Micronized creatine monohydrate! One of the most popular and most studied sports supplements. Creatine monohydrate has been shown to significantly increase muscle size, strength and power when combined with high-intensity activities. The Curse! Creatine contains no additives, no artificial colors and no artificial flavors.

L-Glutamine is a conditionally essential amino acid that facilitates your body to help rebuild and repair muscles after strenuous exercise. Glutamine may also reduce muscle mass breakdown and muscle soreness after training. The Curse! Glutamine contains no additives, no artificial colors and no artificial flavors.

The Jinx! packs an immunity boosting vitamin stack and an advanced amino matrix for enhanced training, faster muscle recovery and better results. Coconut water provides natural electrolytes for outstanding hydration. Best in class flavors, all natural colors and caffeine free. The Jinx! is refreshing before, during and after your workout.

You can stack the Jinx! with our pre-workouts The Curse! and The Shadow! or with the fat burners The Ripper! or The Omen!

We also have Creatine and Glutamine that you can stack with any of these products to give you extra strength and recovery.

The ingredients in our product range are not derived from animal sources. They are vegan, vegetarian and gluten free. 

Orders

We aim to dispatch all orders from our warehouse as quickly as possible, which means that unfortunately, we are unable to make changes to orders once they are placed. Our systems are very automated and can process the order within a very short amount of time. However, if you have a cancellation or change request, you’re welcome to contact our Customer Service Team and ask. They will always try to help, but we can’t make any promises.

Once the product has shipped, we are not able to make any changes to the order and do not have other information aside from the tracking. Any questions you have or changes you may need should be taken up with the carrier as they will assist you once the order is in their hands. 

Please allow 1-2 business days for shipping and another 3-5 business days for your order to be delivered. If you have not received it after this time then please refer to your tracking number and check the status for any delays. If you are concerned and your order has not made any progress in movement then please email us at customerservice@jnxsports.com and we can look into it for you.

Please note that due to unexpected high volume times your order may be delayed by a day or two.

While JNXSports.com is not liable for any products that are damaged or lost during shipping, we don’t want to ditch you in your time of need either. For lost/missing orders, please contact the shipment carrier to file a claim. Please also contact customerservice@jnxsports.com
to let us know about the issue. For damaged products, please make sure you save all packaging materials and damaged goods to include evidence as part of your claim.

If you are experiencing any quality issues then please contact us at customerservice@jnxsports.com and include photos of the bottle, including a clear image of lot/expiry # underneath the bottle, all labels, and the top and underneath of the lid. Also please tell us what the problem is that you are experiencing with the product.

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). Please allow 24 hours for your tracking number(s) to activate.

Your order is shipped out from our warehouse based in Utah.

JNXSports.com ships to addresses within the domestic United States, including Alaska and Hawaii. We currently do not ship outside of the U.S.A.

Orders placed on a business day before midday are usually shipped out the same day. If an order is placed on a Friday after midday it will be shipped out on the following Monday (as will orders placed over the weekend) We are closed on weekends and US public holidays.

We ship with USPS and the timeframe for domestic delivery will be between 3-5 business days.

We offer flat Rate shipping of $7.95 and all orders over $49.00 ship for free.

Payment Options

We accept Mastercard, Visa, American Express, Paypal and Shop Pay (Visa, Mastercard, American Express)

All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your credit card refuses to or for some reason does not authorize payment to JNX Sports then you will be notified of this during the checkout process. For further details of declined payments, please contact your card issuer.

Shop Pay provides the option to pay for your order in installments. Shop Pay is an accelerated checkout that lets you save your email address, credit card, and shipping and billing information to quickly check out.

Shop Pay gives you the option to pay in full at checkout, or to pay for your order over time. When available, Shop Pay Installments is a great option to help you maximize your budget for orders between 50 USD and 999.99 USD. Depending on your purchase amount, there are two ways that you can pay for your order in installments. For orders between 50 USD to 999.99 USD, you can split your purchase into four bi-weekly, interest-free installment payments. There are no additional charges, interest rates, or late fees for this option, and your credit score isn't affected. While there are no late fees for monthly installment payments, your order is subject to interest fees. Your credit score isn't affected when you apply, but it can change if you don't make your payments on time.

After you make your first payment at checkout, you'll be charged either bi-weekly or monthly, depending on the installment payment option you chose. You'll be reminded by email and SMS text (if applicable) before each payment is charged to your card. You can also turn on push notifications in the Shop app to be reminded. However, you can't customize your payment schedule.